Privacy Policy (Polityka Prywatności)
1. General Information
This Privacy Policy informs you about the nature, scope and purpose of the processing of personal data on our website and in the course of our guesthouse operations, in accordance with the EU General Data Protection Regulation (GDPR / RODO).
2. Data Controller
The data controller for this website and the guesthouse is:[Name of the guesthouse / Company name][Owner / Authorised representative][Address in Poland] NIP (VAT No.): [Your NIP number]Email: [Your email address]Telephone: [Your telephone number]
3. Types of data processed
We process the following data when you use our website or make a booking with us:Personal details: (e.g. surname, first name, address).Contact details: (e.g. email address, telephone number).Booking data: (e.g. duration of stay, number of people, special requests).Payment data: (e.g. bank details, credit card details when booking).Usage data: (e.g. webpages visited, access times, IP address).
4. Purpose of processing and legal bases
We process your data for the following purposes:
Booking processing: To fulfil the accommodation contract (Art. 6(1)(b) GDPR).Contact: To respond to enquiries via the contact form or email (Art. 6(1)(b) GDPR).Legal obligations: To comply with Polish registration and tax laws (Art. 6(1)(c) GDPR).Security: To ensure IT security on our website (Art. 6(1)(f) GDPR).
5. Disclosure of data to third parties
Your data will only be disclosed to third parties: To service providers required for processing (e.g. booking portals such as Booking.com, payment service providers, IT support).To public authorities in Poland (e.g. tax office or police in connection with our reporting obligations). We do not transfer data to recipients outside the European Economic Area (EEA) unless adequate data protection safeguards are in place.6. Retention period We only store your data for as long as is necessary for the respective purpose:
Enquiries: Until the correspondence has been concluded.Bookings: For the duration of the statutory retention periods under Polish tax law (usually 5 years from the end of the calendar year in which the invoice was issued).
7. Your rights as a data subject
Under the GDPR, you have the following rights:
Right of access to the data we hold about you.Right to rectification of inaccurate data.Right to erasure (“right to be forgotten”), provided there are no conflicting statutory retention obligations.Right to restriction of processing.Right to object to processing.Right to lodge a complaint with the competent supervisory authority. In Poland, this is: Prezes Urzędu Ochrony Danych Osobowych (PUODO), ul. Stawki 2, 00-193 Warsaw.
8. Cookies and analytics tools
Our website uses cookies to enhance the user experience.
Essential cookies: Required for the website to function.Analytics cookies: (If used, e.g. Google Analytics) Only with your consent. You can disable these at any time via your browser’s cookie settings.